Shipping Policy

1. Introduction

This Shipping & Delivery Policy (“Policy”) outlines how NetworkProAV Solution (“we,” “us,” or “our”) manages the delivery of digital products purchased through our official website www.networkproavsolution.com. By placing an order, the customer (“you,” “your”) agrees to the terms described below.

2. Nature of Products

All products offered by NetworkProAV Solution are digital software licenses, activation keys, or subscription codes for antivirus and cybersecurity programs (e.g., Norton, McAfee, Avast, and LifeLock). We do not sell or ship any physical goods.

3. Order Processing Time

Orders are processed instantly or within a few hours after successful payment confirmation.

Instant Delivery: Product keys are sent automatically to the registered email address immediately after payment.
Manual Delivery (if required): Some orders may take up to 2–6 hours for manual verification and fulfillment.
Delayed Orders: In rare cases (e.g., payment gateway delays, technical issues, or high demand), delivery may take up to 24 hours.
If you do not receive your order within this time, please contact our support team for assistance.

4. Mode of Delivery

All products are delivered digitally to the email address provided during checkout. Delivery includes:

Product license key or activation code
Download link or instructions (where applicable)
Invoice and order details

No physical package will be shipped to your address.

5. Customer Responsibilities

Ensure that the email address entered during purchase is correct and active.
Check your spam/junk folder in case the product email is filtered.
Contact support immediately if the product email has not been received within the expected time frame.
Maintain a secure record of your product key and invoice for future reference.

6. Failed or Delayed Deliveries

If you have not received your product key within the stated time frame:

Check your spam/junk mail folder.
Confirm your payment has been successfully processed.
Contact our support team at support@networkproavsolution.com with your Order ID and registered email address.

Our team will verify your purchase and ensure your license key is delivered promptly.

7. Incorrect Email Address or Customer Error

NetworkproAV Solution is not responsible for orders that fail to deliver due to incorrect or invalid email addresses provided by the customer. If you entered an incorrect email during checkout, please contact support immediately. Correction may be possible only if the product key has not yet been delivered.

8. Shipping Charges

Since all products are delivered digitally, no physical shipping or handling charges apply.

9. International Orders

NetworkproAV Solution delivers digital licenses to customers worldwide, subject to product availability and regional licensing restrictions. Some antivirus licenses may be region-specific — please verify compatibility before purchasing.

10. Policy Modifications

NetworkproAV Solution reserves the right to update, modify, or revise this Shipping & Delivery Policy at any time without prior notice. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

For delivery-related inquiries or assistance, please contact:

📧 Email: support@networkproavsolution.com

☎️ 1- (888) -656-8534

🌐 Website Chat: Available during business hour