FAQ
Frequently Asked Questions (FAQ) ā Antivirus Software's
1. What is antivirus software and why do I need it?
Antivirus software protects your computer, mobile, and other devices from viruses, malware, ransomware, spyware, and phishing attacks. It helps keep your data secure and ensures your system runs smoothly without threats.
2. Which antivirus products do you offer?
We offer 100% genuine antivirus products from trusted brands, including:
- Norton Antivirus & Norton 360 & LifeLock
- McAfee Total Protection
- Avast Premium Security
- AVG Internet Security
- Bitdefender Antivirus Plus
- Watchdog Antivirus & Antimalware
Each product comes with official license keys and instant email delivery.
3. How do I receive my antivirus product after purchase?
Once your order is confirmed, the product key and download instructions are sent instantly to your registered email address. You can then activate and install the antivirus directly.
4. Are the product keys genuine and legal?
Yes. All our product keys are 100% genuine and sourced from official distributors or reseller programs. You can verify activation through the official antivirus brandās website or software interface.
5. Can I reinstall the antivirus if I reformat my computer?
Yes, you can reinstall your antivirus using the same product key, provided it is still within the active subscription period and the license terms allow it (for example, single-device vs. multi-device licenses).
6. How long does the antivirus subscription last?
Most licenses are valid for 1 year, unless stated otherwise. Multi-year and multi-device options are also available depending on the product.
7. How do I renew my antivirus subscription?
You can renew directly through NetworkProAV Solution or through the official antivirus providerās website using your registered email. Renewal instructions will also be included with your purchase email.
8. What if I donāt receive my product key?
If you havenāt received your key within a few minutes of purchase, please:
- Check your spam or promotions folder.
- Verify your email address was entered correctly.
- Contact our customer support for quick assistance.
9. Do you offer refunds or replacements?
Please refer to our Refund Policy. Refunds are available only under specific conditions, such as non-working or invalid product keys, verified by our support team.
10. How do I contact support if I need help?
You can contact our customer support via:
š§ Email: support@networkproavsolution.com
āļø 1- (888) -656-8534
š Website Chat: Available during business hour
Weāre here to help you with installation, activation, or any technical issues.